Last Updated: May 24, 2026

Susania (OPC) Private Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to guarantee full access to all users.

1. Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

susania.com is fully conformant with WCAG 2.1 level AA standards. This means that all parts of the content fully conform to the accessibility standards without exception.

2. Accessibility Features on Our Site

We have integrated several accessibility features across our platform to assist users of assistive technologies:

  • Skip to Content Link: Keyboard users can bypass the main navigation and jump directly to the primary page content.
  • Semantic HTML Structure: Page layouts are strictly built using HTML5 semantic tags (header, main, nav, section, footer) with correct heading hierarchy.
  • ARIA Landmark Attributes: Screen readers announce page layout structures clearly through descriptive ARIA roles and labels.
  • Keyboard Accessibility: All interactive elements, including service mega menus, forms, accordions, and custom widgets, are fully navigable and operable using standard keyboard controls.
  • Optimized Color Contrast: Color choices strictly meet WCAG AA requirements with a minimum contrast ratio of 4.5:1.
  • Text Alternates: Every image across the root pages and blog articles includes descriptive alternative text (alt tags).

3. Feedback and Contact

We welcome your feedback on the accessibility of susania.com. Please let us know if you encounter accessibility barriers or have suggestions for improvements:

  • Email: info@susania.com
  • Phone: +91 83559 55000
  • Address: Borivali West, Mumbai, Maharashtra, 400092

We try to respond to feedback within 2 business days.

4. Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with modern assistive technologies, including popular screen readers like NVDA, JAWS, and VoiceOver, as well as native browser zoom and high-contrast settings.