Frequently Asked Questions
Everything you need to know about Susania's services. Can't find your answer? Contact us directly.
All FAQs
🏢 General
We are located in Borivali West, Mumbai, Maharashtra (400 092). We serve businesses and individuals across India. Digital services such as SEO, content creation, and social media management are delivered to clients nationwide and internationally.
No. We have a strict no-outsourcing policy. Every project — from website development to DSC issuance — is handled entirely by our in-house certified team. This ensures quality, confidentiality, and accountability at every stage.
No minimum budget and no lock-in contracts. We work with businesses of all sizes on a month-to-month basis. We believe every business deserves access to quality IT services regardless of size or budget.
Simply WhatsApp us at +91 83559 55000 or fill out our contact form. We respond within 2–3 hours during business hours (Mon–Sat, 10 AM – 7 PM IST). All quotes are free with no obligation.
🔏 Digital Signature Certificate
Simply WhatsApp or call us on +91 83559 55000 or visit our DSC page. We are an authorised DSC provider offering Class 3, DGFT, and Sign+Encryption certificates starting from ₹2,500. Most DSCs are issued within 1–2 business days.
We offer: Class 3 Individual DSC (for income tax, MCA filings), Class 3 Organisation DSC (for company filings), DGFT DSC (for import/export), and Sign+Encryption DSC (for e-tendering). We also process DSCs for foreign nationals.
Yes. We process bulk Digital Signature Certificates for organisations, CA firms, and government departments. Volume pricing is available. Call us at +91 83559 55000 or WhatsApp for a custom quote.
🔍 SEO & Digital Marketing
SEO is a long-term strategy. Most clients start seeing meaningful improvements in rankings and organic traffic within 3–6 months of consistent effort. We provide transparent monthly reporting so you can track progress at every step. Learn more about our SEO services.
We manage Instagram, Facebook, LinkedIn, YouTube, and X (Twitter). Services include content strategy, daily posting, reel creation, hashtag research, community management, and paid ad campaigns including Meta Ads and Google Ads.
💻 Web Development & Design
We build all types of websites — business websites, e-commerce stores, portfolio sites, booking platforms, landing pages, and custom web applications. All sites are mobile-first, SEO-optimised, and delivered with full source code ownership.
Yes. We offer flexible maintenance plans starting from ₹999/month. This includes security updates, content updates, performance monitoring, and priority support. Monthly billing, no annual lock-in.
Yes. Our brand design services include logo design (3 concepts, unlimited revisions until approval), brand guidelines, business card design, letterhead, social media kits, and brand presentation decks. We deliver all formats — AI, EPS, PNG, SVG.
🖥️ Hosting & Domain
Shared hosting means multiple websites share the same server resources — ideal for small sites and budgets. VPS (Virtual Private Server) gives your site dedicated resources with better performance, security, and scalability. We offer both options starting from ₹99/month.
Yes. We provide professional business email hosting powered by Titan Email starting from ₹49/user/month. Get a personalised yourname@yourdomain.com address with spam filtering, webmail access, and mobile sync. View email hosting plans.
Still Have a Question?
Our team responds within 2-3 hours on WhatsApp. No bots — you'll speak directly with our team.